rSTAR Technologies
Generative AIEnterprise-ReadyFast ROI

GenAI success starts
with rSTAR.

Move Beyond Idea to Implementation

Competing priorities, too many projects vying for IT resources, and risk averse leadership can all be roadblocks to getting a GenAI project off the ground. We help enterprises move from consideration into action with the right strategy manageable steps that achieve fast results and ROI with GenAI applications.

GenAI in Action, Live Output

User › Summarize this customer's outage history and draft a proactive notification.

Account #8847291, Jones, M. Last 3 outages: Jun 12 (4.2h), Mar 8 (1.1h), Nov 3 (0.8h). Draft notification: "Dear Ms. Jones, We're aware of a service interruption affecting your area. Crews are on site and working to

Oracle CRMAzure OpenAISalesforce Service
Expert GenAI Consulting, Implementation & IntegrationOur focus on asset intensive industries and cutting edge innovation brings the right balance of experience and passion to your projects.

Overview

rSTAR empowers enterprises with secure, scalable Generative AI solutions that automate workflows, enhance decision making, and improve customer experiences. Leveraging LLMs, RAG, AI copilots, and intelligent automation, we integrate AI seamlessly with enterprise systems to drive productivity, innovation, and measurable business outcomes across manufacturing, utilities, retail, and beyond.

GenAI Solutions and Services

Practical Generative AI applications across the enterprise.

From customer facing chatbots to predictive sales intelligence, our GenAI solutions are built for measurable impact in asset intensive industries.

Customer Service Chatbots

AI powered chatbots equipped with natural language processing capabilities to handle customer inquiries, provide support, and streamline communication channels.

Customer Service

Call Center Training

GenAI powered training modules efficiently onboard new agents and scale training programs, reducing time and resources while maintaining consistency and quality across the workforce.

Workforce Enablement

Sales Forecasting & Pipeline Management

Predictive analytics forecast sales trends, identify potential leads, and optimize pipelines, empowering teams to make informed decisions and prioritize effectively.

Sales Operations

Predictive Analytics & Forecasting

GenAI applications forecast future sales trends and outcomes based on historical data and market factors, helping teams anticipate needs and drive revenue growth.

Analytics

Automatic Product Suggestions

GenAI suggests additional products or services within customer facing portals, from predictive maintenance to complementary solutions that solve customer problems.

Revenue Growth

Customer Feedback Analysis

Natural language processing and sentiment analysis surface insights from surveys, reviews, and social media to improve products, services, and satisfaction.

Customer Insights

The rSTAR Approach

The no hype Generative AI guide you've been looking for

There's so much hype around generative AI today that it's hard to sort fact from fiction. At rSTAR Technologies, we've been working in the field of AI, analytics, CX improvement, and systems integration for many years. Our recent GenAI projects for Fortune level energy and manufacturing companies demonstrate our innovation and passion for technology advances in AI, GenAI, and CX.

Whether you're looking to reduce wait times and caller queues in your service center, automate frequently asked questions such as billing and outage information, or find other innovative ways to increase ROI, rSTAR can help.

The rSTAR Approach to GenAI

Videos

Analytics and AI: How GenAI Is Shaping the Future of Utilities webinar

Featured Speaker

Analytics and AI: How GenAI Is Shaping the Future of Utilities

Chris Moyer, Former CTO, Exelon and rSTAR Advisory Council Member

Innovate and Scale with CCAI: Gen AI Solutions for Superior Customer Experience webinar

Featured Speaker

Innovate and Scale with CCAI: Gen AI Solutions for Superior Customer Experience

Chris Moyer, Former CTO, Exelon and rSTAR Advisory Council Member

Elevating Customer Experience: An IT Leader’s Guide to GenAI Success webinar

Featured Speakers

Elevating Customer Experience: An IT Leader’s Guide to GenAI Success

Mark Browning, Former CIO, Exelon and rSTAR Advisory Council Member

Chris Moyer, Former CTO, Exelon and rSTAR Advisory Council Member

Michelle Ferrara, CIO, Arizona Public Service

From ideation to scale, we deliver Generative AI solutions that’s measurable, responsible, and enterprise ready.

Get in touch
rSTAR Generative AI development services

Get Your Free Gen AI Whitepaper

GenAI: A Guide to Adoption, Application, and Advancement

GenAI: A Guide to Adoption, Application, and Advancement

Companies leveraging GenAI solutions are already experiencing transformative benefits, such as resolving issues seven times faster and improving customer satisfaction.

Get Your GenAI Pilot Off the Ground NOW

Get Your GenAI Pilot Off the Ground NOW

Learn How to Remove Roadblocks, Engage Stakeholders, and More in our Latest White Paper

Unlocking GenAI in Regulated Industries

Unlocking GenAI in Regulated Industries

This whitepaper explores the challenges hindering GenAI adoption in regulated industries, such as energy and utilities, banking, insurance, and healthcare, and offers practical solutions to overcome them.

Industries

Built for asset intensive, complex enterprises.

Our GenAI practice is grounded in deep domain expertise across the industries that matter most to enterprise operations.

Manufacturing
Energy
High Tech
Retail
Financial Services

Featured Case Study

AI Driven Chatbot Service for B2C Utilities

Enabling self service customer support and call deflection for utility giants. Regional utility companies provide continuous service for millions of homes and businesses, that volume makes responsive, high quality support difficult using phone based service alone. rSTAR developed and implemented bespoke, web based digital assistants that empower customers to report outages, make account queries, and get answers to FAQs without picking up a phone, creating major gains for support teams and improving customer satisfaction.

Get the Full Story
Utility Digital Assistant, Example Flow
I'd like to report a power outage at my address
Utility Assistant: I've logged your outage report. Our monitoring shows an active issue in your area and a crew has been assigned. Estimated restoration details will be updated as field conditions change. I'll text you status updates.
What's my current account balance?
Utility Assistant: After account authentication, I can show your current balance, due date, and recent payment status. You can also choose to make a payment or manage auto-pay.
Set up auto-pay from my saved payment method
Utility Assistant: Auto-pay setup has been prepared for your review. Please confirm the saved payment method and authorization details before activation.

Why Us

Why choose rSTAR for GenAI Development Services?

Lead with enterprise grade Generative AI expertise engineered for scale.

Faster time to market with agile AI model development and deployment

Seamless AI integration with your existing technology stack

Data security and compliance, keeping your business's sensitive information protected

Future ready AI solutions that grow and scale as your business evolves

Automate tasks and reduce errors, significantly cutting your operational costs

Get Started

Ready to move from idea to implementation?

Let's make you a rock star in your company with GenAI success. Schedule a consultation with our team to map manageable, ROI focused next steps.

Why Us

Lead with enterprise grade Generative AI expertise engineered for scale.

Faster time to market with agile AI model development and deployment
Seamless AI integration with your existing technology stack
Data security and compliance, keeping your business's sensitive information protected
Future ready AI solutions that grow and scale as your business evolves
Automate tasks and reduce errors, significantly cutting your operational costs