Utility Outcome
Regulatory compliance
Built in compliance frameworks for NERC, GDPR, and SOX
Utility Practice
Transforming Utilities with Secure,
Intelligent Solutions
Drive operational efficiency, regulatory compliance, outage communication, field service modernization, contact center AI, and better customer experiences with rSTAR’s proven digital transformation framework.
10+
Years of utility focus
Deep industry expertise across all utility sectors
40+
Secure utility microservices
Prebuilt, compliant solutions for faster deployment
100%
Oracle, SAP, Salesforce certified
Certified integrations with leading utility platforms
NERC
Compliant AI deployments
Security first architecture meeting critical infrastructure standards
✓ Free consultation✓ Custom roadmap✓ Implementation timeline
Utility Practice
Secure Utility Transformation
Complexity, Disconnection, and Rising Pressure
Today’s utilities face unprecedented challenges: disconnected data, outdated systems, rising customer expectations, and regulatory strain. The solution isn’t just technology. It’s industry specialized transformation partners who understand your unique operational landscape.
Disconnected data across legacy systems creating operational blind spots
Outdated systems struggling to meet modern customer expectations
Increasing regulatory pressure requiring constant adaptation
Need for industry specialized transformation partners who understand utilities
Insights
Insights From rSTAR
Case Studies
A Platform Approach to Modern Utilities
Modern utility operations need connected systems across customer experience, outage communication, field service, AMI/MDM, billing, CRM, and operational integration.
01Customer 360Customer 360
Unified customer intelligence for personalized experiences across every touchpoint
02Agentic AIAgentic AI
Automation beyond chatbots, intelligent systems that act autonomously
03Vertical AIVertical AI
AI trained on utility data and regulations for precise, compliant insights
04Data & IntegrationData & Integration
Secure system interoperability across AMI/MDM, billing, CRM, outage, field, and operational platforms
Real Outcomes for Utilities that Lead
Utility Trust Foundations
01
Multicloud proven (Azure, OCI, AWS)
02
Security first by design
03
Built on industry standards like IEC CIM
04
Regulatory fluency across NERC, GDPR, SOX
Demos
Demo 1
rSTAR’s AI Agents automate utility service requests across systems, reducing processing time, improving reliability, and delivering measurable cost savings.
Watch Full Demo
Demo 2
rSTAR’s Pre-Delinquent AI Agent uses specialized Risk, Decision, Communication, and Payment agents to process 13,000+ utility events per minute.
Watch Full DemoWhy Industry Leaders Choose rSTAR
“
rSTAR’s utility specific AI models reduced our customer service resolution time by 40% while maintaining full regulatory compliance.
CDO
Chief Digital Officer
Regional Electric Utility
“
The integration framework seamlessly connected our Oracle CC&B with Salesforce, giving us true Customer 360 visibility for the first time.
VoCE
VP of Customer Experience
Municipal Water Authority
Strategic Trust Checklist
Deep domain expertise in utilities
Regulatory fluency (NERC, GDPR, SOX)
Security first architecture
Proprietary accelerators for faster deployment
Data governance and privacy by default
Real world utility AI and integration at scale
Power Smarter Utility Operations
See how rSTAR’s AI-powered solutions help utilities automate workflows, enhance productivity, and deliver better customer experiences. Now available on Microsoft Azure Marketplace.
Get Started
Build the Utility of the Future, Starting Now
Partner with a utility native team that understands your operational challenges, regulatory requirements, and strategic goals. Transform with confidence, security, and proven results.
What the Assessment Covers
A working session with our utility practice team, not a sales pitch.
A review of where your CIS, MDM, OMS, and CRM data is costing you time
Where secure AI and automation would pay back fastest in your operation
Compliance posture against NERC, GDPR, and SOX requirements
Which of our 40+ utility microservices map to your integration backlog
A sequenced roadmap with realistic effort and time to value