The CRM Built for
Complex Manufacturing
Relationships
rSTAR helps manufacturers move from spreadsheet forecasting, siloed ERP data, and fragmented dealer relationships to a unified, intelligent Salesforce Manufacturing Cloud environment, with sales agreements, account based forecasting, and end to end CX on a single platform.
Complex relationships require purpose built CRM.
Generic CRM wasn't designed for the realities of manufacturing, dealer networks, run rate agreements, account based forecasting, and supply chain complexity. Most manufacturers are fighting these problems every day.
No single view of accounts, orders, and agreements
Sales teams, operations, and finance each work from different systems, ERP, spreadsheets, and CRM that don't share data. Leadership makes decisions from stale, inconsistent numbers.
Sales forecasting built on gut feel and spreadsheets
Without run rate agreement tracking and account based forecasting, sales projections are unreliable. Planning cycles are extended, inventory decisions suffer, and revenue predictability is poor.
Fragmented dealer and distributor relationships
Dealer portals are outdated or nonexistent. Channel partners work from email threads, manual order requests, and disconnected account updates, creating delays for both sales and service teams.
ERP and CRM don't talk to each other
Customer service reps lack order history. Sales teams can't see inventory levels. Finance can't reconcile actual orders against sales agreements. Every handoff between front and back office is manual.
Planning and forecasting are disconnected
Sales, service, and operations plan from different views of demand. Without integrated planning and account based forecasting, teams struggle to align commitments, capacity, and customer expectations.
Customer experience lags behind expectations
Buyers expect self service portals, real time order status, and immediate response. Manufacturers are still routing inquiries through email and phone, frustrating customers and overwhelming support teams.
Salesforce Manufacturing Cloud was built to solve exactly these problems.
It connects your sales agreements, account based forecasting, ERP data, dealer portals, and customer service on a single platform purpose built for manufacturing complexity. rSTAR brings certified Salesforce, integration, and manufacturing process expertise to configure it around your operations.
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Five capability areas. One integrated platform.
Salesforce Manufacturing Cloud delivers five interconnected capabilities that together eliminate the operational silos holding manufacturers back. Select a capability to see what it delivers and how rSTAR implements it.
Sales Agreements & Run Rate Management
Replace ad hoc purchase orders and informal volume commitments with structured, digitized sales agreements. Manufacturing Cloud's Sales Agreements module tracks contracted quantities, planned volumes, and actuals in real time, so your entire organization works from the same version of the truth.
Real time comparison of planned order quantities against actual shipped volumes, with alerts when accounts fall behind commitment thresholds.
Agreement renewals and amendments route for approval automatically, with version history, change tracking, and audit trail built in.
Manage complex agreements spanning product families, business units, and regional distribution networks, with configurable pricing tiers and volume thresholds.
Sales agreement actuals automatically populated from ERP shipment records, eliminating manual reconciliation between CRM and operations systems.
We've been here before, at your scale, with your complexity.
rSTAR is a Salesforce Manufacturing Cloud implementation partner with 30+ certificates, 1,000+ implementations, 200+ accelerators, and 15 awards. The team brings the manufacturing, integration, and platform experience needed to turn Salesforce Manufacturing Cloud into a practical operating system for complex customer relationships.
We understand the sales and operations process, ERP and ERP integration complexity, multilayer supply chains, and the demands of accurate account based forecasting. That industry knowledge, combined with our certified platform expertise, means you get a solution that works for your business, not just for the demo.
Certificates across the delivery team
Successful implementations delivered
Prebuilt solution accelerators
Industry awards & recognitions
Manufacturing Cloud Expertise, Not Generic CRM
Our team understands the Manufacturing Cloud model: planning and forecasting, integrated sales agreements, service workflows, dealer networks, and connected customer experiences.
Deep ERP Integration Experience
Manufacturing Cloud only delivers full value when connected to operational systems. rSTAR brings integration experience across ERP, CRM, service, and customer facing platforms.
Tailored Manufacturing Solutions
Manufacturing Cloud should match how your teams sell, forecast, serve, and collaborate with partners. rSTAR adapts the implementation to your operating model instead of forcing a generic CRM pattern.
SAFe Agile, Designed for Enterprise Complexity
We follow the Scaled Agile Framework (SAFe), specifically designed for enterprise scale programs. This means transparent planning, visible progress, and delivery discipline throughout a complex implementation.
Pre Configured Accelerators That Cut Time to Value
200+ accelerators, templates, integration blueprints, and delivery assets help the team move with structure while still tailoring the solution to your manufacturing workflows.
Team Certifications
What Our Clients Say
Trusted by operations leaders who live with the complexity every day.
They're a dedicated group of software engineers who have led the charge at Emerson to challenge legacy designs and processes. Our partnership continues to deliver strong results and I'm proud to be part of the work you do.
Bryan Schappell
Vice President of eBusiness · Emerson Electric
rSTAR was extremely organized, and you could see they had experience with Salesforce, Oracle and Digital Experience initiatives. It feels like rSTAR is an extension of my IT department. They own the success of our projects as much as I do.
Elizabeth Rich
IT Director · OmniMax International
Supercharge Salesforce Manufacturing Cloud with the rSTAR AI Supply Chain Management Agent
Unlock predictive supply chain intelligence with the rSTAR AI Supply Chain Management Agent. Enhance Salesforce Manufacturing Cloud to improve forecasting, optimize inventory, automate planning, and make faster, data driven manufacturing decisions. Now available on the Microsoft Azure Marketplace, it's easier than ever to deploy AI powered supply chain intelligence into your manufacturing ecosystem.
Why rSTAR
Why Choose rSTAR for Salesforce Manufacturing Cloud?
Certified Salesforce Manufacturing Cloud Experts
Implement Salesforce Manufacturing Cloud with certified consultants who tailor solutions to your manufacturing processes and long term business goals.
Deep Manufacturing Industry Expertise
Leverage our extensive manufacturing experience to optimize demand forecasting, sales agreements, production planning, and customer collaboration.
Seamless ERP & Salesforce Integration
Connect Salesforce Manufacturing Cloud with your ERP, CRM, and enterprise applications for a unified view of operations and customer data.
Faster Implementation, Quicker ROI
Accelerate your Salesforce Manufacturing Cloud deployment with proven methodologies and implementation accelerators that reduce time to value.
Customized Manufacturing Cloud Solutions
Every manufacturer is unique. We configure Salesforce Manufacturing Cloud to match your workflows, products, distribution channels, and business objectives.
End to End Salesforce Partnership
From consulting and implementation to optimization and managed services, rSTAR ensures your Salesforce Manufacturing Cloud continues to deliver measurable business outcomes.
Get Started
Ready to get started?
Take the first step, a 30 minute free assessment.
Schedule a free assessment call to evaluate your current position, identify pain points, and develop a strategic roadmap for your Manufacturing Cloud implementation. Talk directly with a certified Manufacturing Cloud expert.
What the Free Assessment Covers
In 30 minutes, our Manufacturing Cloud experts will evaluate your current state and identify your highest value opportunities.