
Fortune 250 Energy and Utility
Energy and Utilities
AI Simulator Reduces Agent Onboarding Time
A lack of practical training and real time feedback for new agents led to long onboarding times and unpreparedness for live calls.
Read Full Story →Exelon

Industry
Energy and Utilities
Client
Exelon

Energy giant Exelon needed to create a secure, private cloud platform for their business critical applications, data, and processes. They set a one year timeline for modernization and, with help from rSTAR, executed a cloud migration that strengthened Exelon's operational infrastructure and optimized their Oracle investments.
"rSTAR has helped us save costs and significantly improve productivity with a streamlined Fusion Middleware DevOps strategy, taking infrastructure automation and management down to minutes instead of days, weeks and even months."
Tim Murnane
Director of Platform Services & Infrastructure
Join hundreds of enterprise leaders who have transformed their operations with rSTAR’s AI powered integration platform. Start your transformation journey today.
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Fortune 250 Energy and Utility
Energy and Utilities
A lack of practical training and real time feedback for new agents led to long onboarding times and unpreparedness for live calls.
Read Full Story →
Fortune 250 Energy and Utility
Energy and Utilities
Manual call summarization, a lack of transcription capabilities, and high call volume created costly inefficiencies and slow documentation.
Read Full Story →
Fortune 250 Energy and Utility
Energy and Utilities
A small team struggled with high email volume and slow response times due to manual workflows, static templates, and fragmented data systems.
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